The Quality Control (QC) Technician is responsible for the daily management of the APQP program to meet PPAP/FAI requirements. In addition, the QC Technician will be responsible for inventoring in customer returns from the field that require deep-dive analysis.
Supervisory Responsibilities(if applicable)
Customer RMA return investigation analysis
Participate in daily Gemba Walks
Lead problem-solving activities
Compiles accurate data records to drive continuous improvement
Communicates with QE on accepted completed inspections and reports, as necessary
Assist in new product development
Deep dive in PCB boards and electronics
Understands and can use Metrology measuring tools and equipment
Conducts routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples
Interprets test results, compares them to established specifications and control limits, and makes recommendations on the appropriateness of data for release
Performs visual inspections of finished products
Compiles test data and performs appropriate analyses
Completes documentation needed to support testing procedures, such as data capture forms, equipment logbooks, or inventory forms
Other duties as assigned by management
Intermediate Excel experience is a must (Pivot Tables, Formulas)
Proficiency in ERP system, Word, Microsoft Teams
Understanding engineering drawings and tolerances is a must
Knowledge, Education, and Experience
High School Diploma or Technical Degree, usually obtained by post-secondary education from specialized training or the equivalent experience.
Minimum four (4) years working in a manufacturing production capacity or prior applicable experience required.
Medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up-to 10 pounds of force constantly to move objects.
Kneeling: Bending legs at the knee to come to rest on the knee or knees.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
Dexterity: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
Grasping: Applying pressure to an object with the fingers and palm.
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly the fingertips.
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Hearing: Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication and make fine discriminations in sound.
Visual Acuity: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
The worker is not substantially exposed to adverse environmental conditions (such as in a typical office or administrative work).