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Chicago, Illinois

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Customer Care Coordinator
Pioneer Community Energy is Seeking a Customer Care Coordinator The Customer Care Coordinator works under the direction of the Director of Public Affairs, Marketing and Programs and develops and implements strategies related to customer care, customer communications, and program support as it relates to Pioneer’s customers, provides support to customers regarding billing analysis, and supports communications and marketing efforts. Duties include:   Receiving, researching, and responding to customer questions and concerns; reviewing, researching and responding to questions related to billing and programs available to customers. Preparing and providing detailed solar analysis and educating customers regarding solar systems an


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